8.2 Privacy Policy

Introduction This Privacy Policy outlines how GroveX Pty Ltd ("GroveX") and GRXCHAIN Limited (collectively, "we," "us," or "our") collect, use, protect, and share your personal information when you use our services. We are committed to protecting your privacy and handling your data transparently.

2. Information We Collect We collect personal information to provide our services and to comply with legal obligations.

• Information You Provide: When you create an account on the GroveX exchange, we collect personal information such as your name, email address, phone number, and government-issued identification for our Know-Your-Customer (KYC) and Anti-Money Laundering (AML) processes.

• Transaction & Usage Data: On the GroveX exchange, we collect data about your trades and account activity. On the GRX Chain blockchain, all transaction data is public and transparent by design. We do not collect or store private wallet information or off-chain data related to your GRX Chain transactions unless you provide it to us for a specific service.

• Technical Data: We automatically collect technical data, such as your IP address, device type, and browsing behaviour, to improve our services and for security purposes.

3. How We Use Your Information We use your information for the following purposes:

• To Provide Services: To operate the GroveX exchange, manage your account, process transactions, and provide customer support.

• To Ensure Compliance: To verify your identity, combat fraud, and meet our legal and regulatory obligations.

• To Improve Our Services: To analyse usage patterns and gather feedback to enhance our platform.

• To Communicate with You: To send you service-related notifications and, with your consent, marketing communications.

4. How We Share Your Information We do not sell your personal information. We may share your data with:

• Service Providers: Third-party vendors who assist with our operations (e.g., identity verification, payment processing).

• Regulators & Law Enforcement: If required by law, we will share information with regulatory bodies and law enforcement agencies.

• Other Users: As a public blockchain, your wallet address and transaction data are viewable by others on GRX Chain.

5. Data Storage & Security We implement a range of security measures, including encryption and access controls, to protect your personal information from unauthorised access and disclosure. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.

6. Your Privacy Rights You have the right to access, correct, or request the deletion of your personal information held by GroveX. You can also manage your communication preferences. Please contact us at the details below to exercise these rights.

7. Third-Party Links Our services may contain links to third-party websites or dApps. This Privacy Policy does not apply to those third parties, and you should review their privacy policies directly.

8. Updates to this Policy We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.

9. Contact Us For any privacy-related questions or requests, please contact us at [email protected].