search

8.3 Data Usage

hashtag
1) General Principles of Data Usage

We use personal data transparently and minimally, only for purposes described in this Policy: to provide and maintain our services, ensure security and legal compliance, and improve our platforms.

hashtag
2) Data Usage for GRX Chain Services (Off-Chain) — GRXCHAIN Inc. (BVI)

When you interact with GRXCHAIN-operated services (e.g., GRX Chain websites, developer portals, RPC endpoints, block explorers, status pages, support channels):

  • To Provide Services: Create/manage optional service accounts (e.g., explorer/developer accounts), deliver features, and respond to support requests.

  • Security & Abuse Prevention: Detect/prevent fraud, spam, DDoS, or unauthorised access; ensure network and site reliability.

  • Legal & Compliance: Comply with applicable laws and lawful requests.

  • Product Improvement: Analyse aggregated or de-identified usage to improve performance, stability, and UX.

  • Communications: Send essential operational notices; marketing only with your consent (where applicable).

We do not collect or store your private keys or seed phrases and cannot access funds in your non-custodial wallets.

hashtag
3) Data Usage on the GRX Chain (On-Chain)

  • On-Chain Data is Public: Transactions (including wallet addresses, timestamps, and amounts) are permanently recorded on GRX Chain and may be viewable via community explorers (e.g., “GRXscan.io”). This is inherent to public blockchains and cannot be altered or deleted by us.

  • Separation from Off-Chain: Any personal data you provide to GRXCHAIN Inc. for its web services/support is stored off-chain and is not published to the blockchain.

hashtag
4) Data Sharing

We do not sell personal data. We may share limited data with:

  • Service Providers (e.g., hosting, security/DDoS, analytics, customer support tools) under contracts and confidentiality obligations;

  • Regulators/Law Enforcement, when legally required;

  • Public Blockchain Participants: On-chain data is inherently public.

hashtag
5) Data Retention

We retain off-chain personal data only as long as necessary for the purposes above, including security, troubleshooting, and legal/compliance requirements. On-chain data is recorded by the network and persists indefinitely by design.

hashtag
6) Your Control

Subject to applicable law, you may request access, correction, or deletion of off-chain personal data we hold, and manage communications preferences. For on-chain records, deletion is not technically possible; where feasible, we may consider off-chain mitigations (e.g., limiting further processing).

Previous8.2 Privacy PolicyNext9 Glossary of terms

Last updated